POLICIES

Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How we collect information

Personal information is collected when a contact form is submitted, when a purchase is made,  or when you subscribe to the newsletter. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How we store, use, share and disclose site visitors' personal information

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Personal information is used to fulfill product orders and to send email notifications/newsletters. We do not share or sell any personal data to third parties. 

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How we communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

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If you have made a purchase, you will receive emails with updates on your order fulfillment. If you signed up for the newsletter, you may receive marketing campaigns, promotions, updates, etc. You can always click "unsubscribe" if you no longer wish to receive emails from Studio Chelsea.

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How cookies/tracking tools are used

Information from essential and functional cookies are used to provide a great experience for visitors, monitor and analyze performance, operation and effectiveness of the site platform, and to ensure the platform is secure and safe to use.

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How to withdraw consent

To withdraw consent for collection of personal information, as well as deleting or changing collected information, please contact us at chelseas.studio@gmail.com with your request. 

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Privacy policy changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Contact us

If you would like to: access, correct, amend or delete any personal information we have about you, or have any questions, you are invited to contact us at chelseas.studio@gmail.com.

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Privacy policy last updated on February 4, 2024.